Customers

• How can I install SvachSakthi roof top system?
  
  You can fill the Customer interest form or call us at +91 9739141463, and we will guide you further.
  
  
• Will SvachSakthi rooftop system provide power backup also?
  
  Yes.
  
  
• How will I get the monthly payments after installation?
  
  We prefer digital payments, so we would be crediting the payments directly to the your bank account provided during registration. Payments happen at the end of every month.
  But for those customers who are comfortable with cash payments, we will arrange an alternative. Whichever is the preferred mode of payment, it will be finalized during onboarding itself.
  
  
• Will I be able to change to a different mode for receiving the monthly credit at a later point of time?
  
  Yes, customers can change the mode of credit by contacting our Customer Care team. However a nominal fee should be paid by the customer.
  
  
• I am not satisfied by the returns from SvachSakthi and want to discontinue. How can I do that?
  
  We at SvachSakthi always strive to put customer interest first. Reach out to our CustomerCare team and we will help you with the process.
  
  
• I find the earnings less, how can I earn more from SvachSakthi ?
  
  For customers who have the flexibility to invest more, you can install additional panels on your site, which will generate more power, there by giving you a chance to earn more.
  Additionally, you can earn a referral bonus when they refer new customers to us. There is no limit to the number of referrals you can do. Referral bonus will be credited directly to the you account after successful deployment at your referral site.
  
  

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NGO

• I like your concept of promoting renewable energy. How can I contribute to this initiative?
  
  SvachSakthi aims to deploy the rooftop solar systems at the grass root levels, primarily wishing to onboard the economically backward sections of our society. NGOs can thus play a phenomenal role here by providing us the contacts of Self-help groups from Villages they work with.
  We are currently operational in Andhra Pradesh and soon plan to expand to other states.
  
  
• What kind of households can deploy SvachSakthi?
  
  Anyone who is having a legally owned/rented/leased property can choose to install our rooftop solar system.

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Partners

• I like your concept of promoting renewable energy. How can I partner to this initiative?
  
  If you are a Solar PV manufacturer, Charge Controllers or Li-ion/Na-Ion Battery manufacturer willing to collaborate with us, then we would like to connect.
  As we scale, we would need huge amount of Solar panels, Controllers and batteries.
  Reach out to us [email protected] and we will revert at the earliest.
  
  

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